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SUPPORT

Support

Have a question or issue? We're happy to help.

Get in touch

Send us an email and we'll respond within 3 business days.

Email: info@aislyai.com

Frequently asked questions

Many questions are already answered in our FAQ. Check there first before reaching out.

View FAQ →

App not working correctly

Having issues with the barcode scanner, photo analysis or another feature? Send us a description of the problem and your device type.

Incorrect product information

Product data comes from a global food database where manufacturers register their product information. If you see incorrect data, contact us at info@aislyai.com.

Privacy & data

Aisly does not store any personal data — everything is stored locally on your phone. Read our privacy policy for more information.

Feedback & suggestions

We love learning from our users. Have an idea for a new feature or improvement? Send us a message!