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SUPPORT

Support

Have a question or issue? We're happy to help.

Get in touch

Send us an email and we'll respond within 3 business days.

Email: info@aislyai.com

Frequently asked questions

Many questions are already answered in our FAQ. Check there first before reaching out.

View FAQ →

App not working correctly

Having issues with the barcode scanner, photo analysis or another feature? Send us a description of the problem and your device type.

Incorrect product information

Product data comes from Open Food Facts, an open database. If you see incorrect data, you can also report it directly at openfoodfacts.org.

Privacy & data

Aisly does not store any personal data — everything is stored locally on your phone. Read our privacy policy for more information.

Feedback & suggestions

We love learning from our users. Have an idea for a new feature or improvement? Send us a message!